SRE/Ops

Transform Customer Experience with AIOps

 

As an IT leader, you are under pressure to align business and IT and optimize digital transformation initiatives. Your teams are chartered with boosting customer acquisition, retention, and lifetime value, while operating under constrained resources and budgets. Employing a site reliability engineering (SRE) model can help by placing a singular focus on what really matters: the customer experience. 
Powered by Automation.ai, our AIOps solution, enables teams to take a “just-add-water” approach to SRE. Our solution combines comprehensive ecosystem observability, advanced analytics, and intelligent automation. The solution delivers comprehensive insights and fuels continuous improvement. We help your teams improve resiliency and responsiveness, so you can deliver flawless customer experiences.

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Why SREs are Protectors of the User Experience

Being a site reliability engineer isn’t easy. As described by Andrew Widdowson, “it’s like being a part of the world’s most intense pit crew. We change the tires of a race car as it’s going 100mph.” Known as the “automaters”, SREs are often asked to observe...

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