Many companies have adapted to a “data-driven” approach for operational decision-making. Data can improve decisions, but it requires the right processor to get the most from it. Many people assume that processor is human. The term “data-driven” even implies that data is curated by — and summarized for — people to process.
But to fully leverage the value contained in data, companies need to bring – intelligence (AI) into their workflows and, sometimes, get us humans out of the way. We need to evolve from data- driven to AI-driven workflows.